Xgram Launches Industry-First Personal Manager Support for All Swaps over $10,000
Mahe, Seychelles, November 23rd, 2025, Chainwire
Xgram, one of the fastest-growing non-custodial cryptocurrency swap platforms, has officially launched Personal Manager Support, an industry-first feature that automatically assigns a dedicated human expert to every transaction of $10,000 or more.
In an ecosystem where most exchanges either force users into custodial accounts or leave high-volume traders completely on their own, Xgram.io is introducing a third path: full non-custodial freedom combined with real-time, human-in-the-loop oversight the moment the stakes get serious.
“High-volume traders and privacy-focused users have long accepted that large non-custodial swaps come with unavoidable stress,” said Andrew K., CMO at Xgram.io. “One wrong digit in an address, one network mismatch, or a momentary liquidity glitch can cost tens or even hundreds of thousands of dollars. We built Personal Manager Support to eliminate that anxiety entirely. Starting today, moving six or seven figures across chains can feel as calm and routine as sending $100 to a friend.”
How Personal Manager Support Works
The moment a user initiates a swap valued at $10,000 or higher, a dedicated manager instantly joins the in-app chat. The service includes:
- Average response time under 60 seconds (often within 10–20 seconds)
- Mandatory pre-transaction verification of wallet address, network, and tag/memo
- Real-time monitoring of the entire transaction lifecycle
There are no paid tiers, no applications, and no minimum monthly volume required. The feature activates automatically for every eligible swap and is completely free.
Built on Battle-Tested Foundations
The new offering leverages Xgram.io’s existing technical advantages that have already attracted a loyal base of privacy-conscious whales and professional traders:
- 100% self-hosted infrastructure with zero reliance on third-party providers or centralized liquidity APIs
- Deep cross-chain support for over 400 assets, including all major privacy coins (Monero, Zcash, Dash, etc.)
- Strict non-custodial architecture
- Fresh independent security audit completed in October 2025, with the full report publicly available
- Proven swap success rate consistently above 99.5% across millions of transactions
Swaps below the $10,000 threshold continue to execute in fully automated mode with the same sub-minute finality users have come to expect.
Closing the Gap Between Retail and Institutional Experience
The launch addresses a clear market gap: while centralized exchanges offer white-glove service to high-net-worth clients, truly non-custodial platforms have historically left even their largest users without human backup. Xgram.io’s solution effectively brings institutional-grade hand-holding to the decentralized world without compromising the core principles of privacy and self-custody.
Early internal data shows that users who tested the feature during the closed beta phase reported a 94% reduction in perceived stress and zero irreversible errors on monitored transactions.
Personal Manager Support is live globally as of today and available immediately to all Xgram.io users, new and existing.
About Xgram.io
Founded in 2023, Xgram has rapidly become a go-to platform for privacy-first, cross-chain cryptocurrency swaps. By combining proprietary hybrid liquidity routing, fully self-hosted nodes, and an uncompromising stance on user sovereignty, Xgram.io delivers best-in-class rates and execution speed while keeping funds in users’ control at all times.
Media Contact
Email: pr@xgram.io
Website: https://xgram.io